Shipping policy
Shipping Policy
At Kai India online, it is our endeavor to make your shopping experience seamless, enjoyable, simple and hassle-free. therefore, we ensure that every product you order is in perfect condition and that it reaches you within the time stipulated by us. please do peruse our shipping & delivery policy.
Types of Shipping available
We provide standard mode of shipping to our customers: normal delivery: by surface transport which takes up to 7-8 business days.
Shipping Charges
As a special privilege to our valued guests, kai India online offers free shipping on all orders that amount to Rs. 428/ - or above, in case of normal delivery.
Packaging
All items are carefully packaged at our warehouse to avoid any form of damage. we ensure the fragile items are packed safely with high quality bubble sheets and air cushions to secure the package. our products are wrapped and sealed with a tamper and weather proof packaging to ensure that you receive your order in safe and secure condition. if you find any kind of discrepancies, or if the package is upon delivery looks tampered with or damaged, please do not accept the package and immediately contact us our customer service at +91-9599411079 (Monday - Friday 10 am to 6 pm) or email us at online.sales@kai-group.co.in
Delivery time & Tracking information
Please allow us up to 7-8 business days for delivery. our delivery partners will attempt to deliver the package thrice before it is returned back to us. please provide your complete and accurate address including zip code and mobile number in the delivery address as it will help in making a faster delivery. an email will be sent to you after the order is shipped and also once delivered, for a complete update of our delivery process. for further assistance, please contact our customer service at +91-9599411079 (Monday – Friday 10 am to 6 pm) or write to us at online.sales@kai-group.co.in
Payment Policy
Kai India online offers multiple ways to make payments for your order. we accept all major credit/debit cards, e-wallet, UPI and net banking transactions. All your debit/credit information remains confidential. our trusted payment gateway (Razor pay) is compliant with the highest standards in the payment processing industry to make sure your personal information is safe. "for any assistance related to payments, please contact our customer service at +91-9599411079 (Monday – Friday 10 am to 6 pm) or write to us at online.sales@kai-group.co.in
